Frequently Asked
Questions
PRIVACY POLICY
Our website is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal information. By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect personal information from you when you voluntarily provide it to us, such as when you fill out a contact form, subscribe to our newsletter, or make a purchase. The types of personal information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.
2. Use of Information
We may use the personal information we collect for various purposes, including:
- Providing and personalizing our services to you
- Responding to your inquiries or requests
- Sending you marketing communications, such as newsletters or promotional offers, that may be of interest to you
- Processing and fulfilling your orders
- Improving our website and services
- Conducting research and analysis
We will only use your personal information for the purposes for which it was collected, unless we obtain your consent to use it for other purposes.
3. Disclosure of Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our website and providing our services (e.g., hosting providers, payment processors)
- With our business partners for marketing purposes, but only if you have given us your consent
- In response to a legal request or to comply with applicable laws and regulations
- To protect our rights, property, or safety, or the rights, property, or safety of others
We do not sell or rent your personal information to third parties.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.
5. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the contact information provided below.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
1. Information We Collect
We may collect personal information from you when you voluntarily provide it to us, such as when you fill out a contact form, subscribe to our newsletter, or make a purchase. The types of personal information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.
2. Use of Information
We may use the personal information we collect for various purposes, including:
- Providing and personalizing our services to you
- Responding to your inquiries or requests
- Sending you marketing communications, such as newsletters or promotional offers, that may be of interest to you
- Processing and fulfilling your orders
- Improving our website and services
- Conducting research and analysis
We will only use your personal information for the purposes for which it was collected, unless we obtain your consent to use it for other purposes.
3. Disclosure of Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our website and providing our services (e.g., hosting providers, payment processors)
- With our business partners for marketing purposes, but only if you have given us your consent
- In response to a legal request or to comply with applicable laws and regulations
- To protect our rights, property, or safety, or the rights, property, or safety of others
We do not sell or rent your personal information to third parties.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.
5. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the contact information provided below.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
What is your 100% Guarantee?
You are entitled to a 100% refund on all monthly payments if:
- You do not remove more than 25% of all the negatives worked on.
- You have had six months from the time you retain our services.
- You have at least four negatives on the credit report at the time of sign-up.
- You have not used a credit-consulting agency nor attempted to repair your credit two years previous to signing up for our services.
- You agree to send updated reports from the three credit bureaus to us within 5 days of receipt.
(Clients should receive updated credit reports every 15-45 days. It is the client's responsibility to make us aware if updated reports have not been received).
- You do not remove more than 25% of all the negatives worked on.
- You have had six months from the time you retain our services.
- You have at least four negatives on the credit report at the time of sign-up.
- You have not used a credit-consulting agency nor attempted to repair your credit two years previous to signing up for our services.
- You agree to send updated reports from the three credit bureaus to us within 5 days of receipt.
(Clients should receive updated credit reports every 15-45 days. It is the client's responsibility to make us aware if updated reports have not been received).
How long will it take to raise my score?
Through our services, 93% of our clients see their credit score increase 10 points or more in the first 35 days. Over the full 180-day term of the contract, the average credit score increase is 80 points. See full statistical breakdown.
Why are your results different?
There are two sides to the credit score battle. Sometimes, the creditors and the credit bureaus have done absolutely everything right and we have no case against them. On average, clients are able to remove 70% of the negative items from a credit report.
Will the removed items come back?
Items cannot come back as long as the item is current or paid at the time of removal or if the collection is older than three years. This holds true except in very rare circumstances.
What items can you help me to remove and improve?
With our assistance and document processing, our clients have had great success with bankruptcies, foreclosures, collections, charge-offs, repossessions, medical bills, credit card debt, inquiries, late payments, old addresses, judgments, tax liens and student loans.